Shipping Policy
SHIPPING INFORMATION
We believe in fast and safe shipping, to make your online experience a pleasant one. Firstly, some generic shipping conditions:
- All orders will be dispatched within 2-5 working days of the order receipt
- In rare circumstances order processing may take a day or two longer due to incredibly high demand
- All orders will take between 7-30 days to arrive to the US, UK, AUS and Canada depending on the item.
- ll orders have free shipping.
- Orders placed on weekends or public holidays, will not begin processing until the next working day
- All orders Returned To Sender due to not being claimed, or for incorrect addresses, re-delivery charges may be applicable
- Delivery time is an estimate only and Aculio is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery
SHIPPING OPTIONS
Shipping is available Worldwide for all orders. Shipping times vary depending on location. Australia and the US take an estimated 7-30 days. However these shipping times can also increase during times of extreme demand.
Priority Processing entails your order instantly jumping the processing queue alongside all other priority processing packages.
Priority Processing + Package Insurance entails the same benefits as the Priority Processing option however your package is also granted with 100% insurance. This therefore covers any damage costs or lost packages.
COVID-19 SHIPPING DELAYS
- There are currently 1-2 day delays in processing times.
- Shipping times can not be accurately predicted due to the constantly changing performance of shipping carriers. Some of our packages are experiencing no delays, whilst others are experiencing extreme delays.
- To receive a rough estimate of how long your item will be in transit, please contact info@aculio.com.
RISK OF LOSS
All items purchased from Aculio.com are made pursuant to a shipment contract.
TAXES & DUTIES
Aculio shall not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees which may be imposed, rest with the customer.
Please contact your local customs office for more information regarding taxes and duties payable in your region.