01
Waitlist intake
A client joins the line through a dedicated Acuity waitlist service.
For Acuity classes and appointments
Fill canceled class seats and reduce no-shows in Acuity.
Aculio adds two real layers on top of Acuity: class waitlist capture for group classes, including website widget and hosted-page fallback flows, and optional no-show prevention for booked appointments with reply-aware SMS reminders.
No credit card.
9:41
YS
Yoga Sanctuary
Text Message
A spot just opened in Vinyasa Flow Yoga (Today at 5:30 PM).
Book now in acuityscheduling.com before the class fills again.
Book now in acuityscheduling.com before the class fills again.
Text Message
What changes
Acuity keeps the calendar. Aculio handles the open-seat moment.
The visual model is simple: Acuity knows the class is full, Aculio knows the line, and the studio gets one clear alert layer when availability changes.
02
Cancellation
One seat opens without staff watching the roster.
03
SMS alert
Everyone on that class waitlist gets the reopen alert at once.
04
Seat filled
Aculio records the reopen event, sends the SMS alert, and keeps the waitlist activity visible in one place.
1
Acuity waitlist intake
Aculio captures demand without sending clients into a separate form.
Booked in Acuity
2
Cancellation detected
Aculio sees that one class spot is available again.
Seat reopened
3
SMS alert sent
Aculio texts everyone on that class waitlist as soon as the seat opens.
Everyone notified
4
Seat reopened
Aculio notifies the class waitlist as soon as the spot opens.
Alert sent
Keeps the calendar
Classes, capacity, bookings, and cancellations.
Runs the alerts
Waitlist joins, seat-open SMS alerts, and reply logging.
Gets notified
They receive the reopen text and follow the studio's booking flow from there.
First-look takeaway
It is the line outside the full class, made visible.
The page should now answer the real question faster: when a seat opens, how quickly are clients alerted, and where does the studio see what happened next?
Operator dashboard
See the seats, messages, and waitlist activity that matter.
Aculio keeps Acuity as the source of truth while adding waitlist recovery for full classes, website embed widgets, and optional appointment no-show prevention through automated SMS sequences.
Waitlisted
42
Across upcoming classes
Recovered
$3.8k
Estimated monthly revenue
Delivered
98.7%
Transactional SMS health
- 01
A client books the Acuity waitlist-intake service for a full class.
- 02
A cancellation or roster change reaches Aculio through a booking-event sync.
- 03
Aculio verifies capacity, sends compliant SMS alerts to everyone on that class waitlist, and tracks every delivery.
- 04
Staff can see the reopen event, alert activity, and queue status without watching the roster manually.
- 01
A new Acuity appointment is booked.
- 02
Aculio sends a confirmation text right away.
- 03
Day-before and two-hour reminders are scheduled automatically.
- 04
Replies like YES, CANCEL, or RUNNING LATE are captured and logged back into the appointment workflow.
Free trial
Try the waitlist workflow free for 7 days.
Connect Acuity, set up one class waitlist, and see how an open seat moves from cancellation to alert.
7-day free trial
Try free
start with the class waitlist flow
Connect Acuity
Set up the Acuity waitlist-intake service
Preview seat-open SMS flow
Acuity waitlist and SMS questions, answered.
How do I set up a waitlist for classes in Acuity?
Acuity does not provide a true native waitlist flow for group classes. The practical setup is to create one dedicated Acuity waitlist-intake service, collect the class selection and SMS consent there, then let Aculio map each intake booking into the correct class waitlist and send seat-open SMS alerts when a spot opens.
Does Acuity Scheduling support SMS waitlists for group classes?
Acuity's native waitlist support focuses on one-on-one appointments, not classes. Aculio handles class waitlists by pairing Acuity with one dedicated waitlist-intake appointment flow, then automating waitlist capture, SMS alerts, and seat recovery from there.
Can Aculio work on websites that embed Acuity?
Yes. Studios that use Acuity inside Squarespace, WordPress, Webflow, or similar sites can embed an Aculio waitlist widget on the same booking page, while hosted-Acuity users can fall back to the global scheduling-instructions link.
Can Acuity send more than one SMS reminder per appointment?
Native Acuity SMS workflows are limited. Aculio adds an optional no-show prevention layer with booking confirmations, day-before reminders, two-hour reminders, and reply-aware follow-up tied directly to Acuity appointment events.
Can clients reply to Acuity text messages?
Yes. Aculio captures replies in a real inbox and can react to keywords like confirmations, cancellation requests, and running-late messages instead of dropping clients into a dead end.
Does Aculio replace Acuity Scheduling?
No. Aculio is an add-on for businesses that already like Acuity but need stronger SMS and waitlist automation without switching to a large studio-management platform.
How does Aculio avoid Acuity's waitlist blast problem?
Aculio treats Acuity as the booking system and sends seat-open alerts to everyone on that class waitlist at once, while keeping the reopen and message activity visible for the studio team.
Do clients join a separate Aculio waitlist form?
No. In the production setup, clients stay inside Acuity's booking flow. The business creates one Acuity waitlist-intake service once, and Aculio converts those Acuity bookings into the correct class waitlist automatically.
Does Aculio handle international SMS edge cases?
Aculio validates E.164 formatting, blocks known unsupported destinations before send, and prevents hyperlink SMS to Turkey where A2P links are blocked.
Does Aculio help reduce appointment no-shows in Acuity?
Yes. When the workspace enables no-show prevention, Aculio enrolls new Acuity appointments into a production reminder sequence, handles reschedules and cancellations automatically, and records reply-driven confirmation or cancellation signals against the appointment workflow.