01
Full class
Aculio collects the line after Acuity reaches capacity.
For Acuity group classes
Fill canceled class seats from a waitlist.
When an Acuity class fills, Aculio shows who is waiting, who gets the next text, and whether the open seat has been claimed.
Saturday Ceramics Workshop
Acuity class · 12/12 booked
Waitlist order
18 waiting1
Maya R.
1st in line · Claim link sent
2
Jon P.
2nd in line · Waiting
3
Leah S.
3rd in line · Waiting
SMS claim offer
A seat opened for Saturday Ceramics. Claim it in the next 15 minutes before it goes to the next person.
14:58 left · one-use link
02
Cancellation
One seat opens without staff watching the roster.
03
Claim SMS
The first eligible client gets a timed link.
04
Seat filled
The link closes after it is claimed or expires.
What changes
Acuity keeps the calendar. Aculio handles the open-seat moment.
The visual model is simple: Acuity knows the class is full, Aculio knows the line, and the client gets one clear way to claim.
1
Full class page
Aculio captures demand instead of sending people away.
Join waitlist
2
Cancellation detected
The open seat is routed to the first eligible person.
Choose next client
3
Claim window
The spot is held only while the timer is active.
15 minutes
4
Late click
Expired links explain what happened and keep the line moving.
Offer expired
Keeps the calendar
Classes, capacity, bookings, and cancellations.
Runs the waitlist
Line order, timed offers, claim links, and SMS replies.
Claims the seat
One tap before the offer moves to the next person.
First-look takeaway
It is the line outside the full class, made visible.
The page should now answer the real question faster: when a seat opens, who gets it, how do they claim it, and what keeps the class from being double-booked?
Operator dashboard
See the seats, messages, and claims that matter.
The first release stays focused: Acuity sync, waitlist capture, SMS offers, claim links, billing, and delivery logs.
Waitlisted
42
Across upcoming classes
Recovered
$3.8k
Estimated monthly revenue
Delivered
98.7%
Transactional SMS health
- 01
A client joins the waitlist for a full Acuity group class.
- 02
A cancellation or roster change reaches Aculio through a booking-event sync.
- 03
Aculio verifies capacity, sends compliant SMS offers, and tracks every delivery.
- 04
The first eligible claimant gets routed into the booking flow while late clicks see a clean fallback.
Free trial
Try the waitlist workflow free for 7 days.
Connect Acuity, set up one class waitlist, and see how an open seat moves from cancellation to claim.
7-day free trial
Try free
start with the class waitlist flow
Connect Acuity
Create a class waitlist
Preview claim-link SMS flow
Acuity waitlist and SMS questions, answered.
Does Acuity Scheduling support SMS waitlists for group classes?
Acuity's native waitlist support focuses on one-on-one appointments. Aculio is designed for group classes, workshops, studios, clinics, and other capacity-based sessions where a canceled seat needs to be filled fast.
Can Acuity send more than one SMS reminder per appointment?
Native Acuity SMS workflows are limited. Aculio is built to support multi-step transactional sequences like booking confirmations, 48-hour reminders, 3-hour final nudges, and post-visit follow-ups.
Can clients reply to Acuity text messages?
Acuity's native text messages can create reply friction. Aculio is architected around real business-owned SMS inboxes so teams can handle late arrivals, questions, and quick changes without losing the conversation.
Does Aculio replace Acuity Scheduling?
No. Aculio is an add-on for businesses that already like Acuity but need stronger SMS and waitlist automation without switching to a large studio-management platform.
How does Aculio avoid Acuity's waitlist blast problem?
Aculio sends rolling FIFO offers for open class seats, so the first eligible waitlisted client gets the claim opportunity before the offer moves on.
Does Aculio handle international SMS edge cases?
Aculio validates E.164 formatting, blocks known unsupported destinations before send, and prevents hyperlink SMS to Turkey where A2P links are blocked.