Terms of service

These terms govern your use of Aculio: the website at aculio.com, the web app, the REST API and the MCP server, including through Claude, ChatGPT or other AI agents (together, the "Service"). By creating an account or using the Service you agree to them. If you use the Service for a company, you confirm you can bind it to these terms.

1. The Service

Aculio finds B2B leads that match your request and verifies their work email addresses. Aculiodoes not send email or messages on your behalf. Lead data comes from third-party providers; we verify deliverability but do not guarantee that any lead is accurate, current or will respond.

2. Accounts

You must be 18 or older and give accurate account details. Keep your password, API keys and connected AI apps secure; you are responsible for activity under your account, including tool calls made by agents you connect.

3. Plans, credits and billing

• Plans are billed monthly in advance: Starter $49 (250 leads), Growth $149 (1,000 leads), Scale $399 (3,500 leads). There is no free tier.
• One credit equals one delivered lead with a deliverable work email. Leads without one are not charged.
• Included credits reset each billing cycle and do not roll over. Leads beyond your included credits are billed as overage at your plan's per-lead rate.
• A delivered email that hard-bounces and is reported to us is credited back. A person already delivered to your account is never charged again.
• You can cancel any time; cancellation takes effect at the end of the current period. Except for bounce credits or where the law requires, fees are not refundable.
• Prices exclude taxes, which are added where applicable. Payments are processed by Stripe.

4. Acceptable use

You agree not to:

• Use leads in breach of anti-spam, privacy or marketing laws (including CAN-SPAM, GDPR, ePrivacy and CASL), or without honouring opt-outs.
• Resell, publish or redistribute lead data as a dataset, or use the Service to build a competing database.
• Target people based on sensitive characteristics, or use leads for harassment, discrimination, fraud or unlawful surveillance.
• Circumvent credit limits, rate limits or security, scrape the Service, or share an account to evade billing.

You are the controller of how you use leads after delivery and are responsible for your outreach. We may suspend accounts that breach this section.

5. API, MCP and AI apps

Programmatic use is subject to fair-use and rate limits. When you connect Aculio to an AI app, that app's provider is governed by its own terms; actions it takes through Aculio on your authorization are treated as yours.

6. Intellectual property

We own the Service and its software. You own your inputs, outcome data and the leads lists exported to you, subject to the third-party data rights described above and the acceptable-use rules.

7. Privacy

Our privacy policy explains how we handle personal data.

8. Termination

You can delete your account at any time. We may suspend or terminate access for breach of these terms or non-payment. Sections that by their nature should survive termination will survive.

9. Disclaimers and liability

The Service is provided "as is" without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages or lost profits, and our total liability is limited to the fees you paid in the three months before the claim. Nothing limits liability that cannot be limited by law.

10. Changes and contact

We may update these terms; material changes are notified by email or in the app at least 14 days in advance. Continued use after that means you accept them. Questions: support@aculio.com.